Talk to a real person
If you already have a listing, the fastest route is your own inbox inside the app, your messages arrive attached to the listing they are about, which saves everyone a round of “which property?” Anything else, write to us below and a person replies, usually within one working day.


Write to us
The fastest way to reach us
- A question about your own listing
- Use the form, or the messages and appointments in your account.
- Text us
- Text (865) 563-5927 to reach our listing assistant, which can help with your listing by text and hands over to a person when it can't. By texting us, you agree to receive recurring automated replies from diyre about your home listing. Consent is not a condition of purchase. Msg frequency varies. Msg & data rates may apply. Reply HELP for help, STOP to cancel. Text message terms · Privacy policy
- Something urgent about a live transaction
- Call 5553332222. A deadline that has passed, or is about to, is worth a phone call rather than an email.
- Suspected wire fraud, or changed wire instructions
- Call your title company or attorney on a number you looked up yourself, not one from the email, then call us on 5553332222. We never send wire instructions and never ask you to change them.
- Anything else
- Email info@diyrealty.io.
- By post
- 1207 Delaware Avenue, Wilmington, DE 19806
The brokerage
MLS listings are published under a licensed brokerage in each market. Its name and licence number appear on your listing agreement, and we will tell you before you sign.
Before you write
A lot of questions are answered faster in the guides or on the support page. If yours is not, write anyway. A question we have to answer twice is one we should have documented.
